little things

Somebody asked Aldo Gucci once what was the secret of the success of his cosmetic empire.
He said, ‘Every morning when I go to my store in Rome, there's a doorman there. He has
white gloves with which to open the door for all the ladies that come into my store. The first
thing I do is I check the whiteness of the gloves of the doorman.’
He was more or less saying that ‘the success of my whole cosmetic empire depends on the
whiteness of those gloves of the doorman. That's what I check.’
Really what he was saying is: In the attention to detail, in the small things, that's where the
perfection is, that's where the success is.

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